Mejuri is one of the fastest growing global digital brands and one of Canada’s fastest growing e-commerce companies. The world of retail is changing and we have created a digital first brand that connects with the new generation and makes it easy and affordable to own fine jewelry. We focus on perfecting every customer touchpoint, creating the best digital and offline experiences and content that is conversational and engaging.
Mejuri is venture backed and was part of one of the top accelerators in the world (500 startups). The work environment is exciting, fast-paced, and always evolving.
Mejuri, the Canadian-based e-commerce fine jewelry brand, redefines personal jewelry decisions” - Forbes
“Mejuri empowers women to buy diamonds for themselves.” - FastCompany
OVERVIEW OF THE ROLE
Like everything we do, our retail experience is different. It’s about making customers feel comfortable, giving them the space to explore and support should they have questions. Guidelines and product names can be learned; genuine enthusiasm, eagerness to learn and passion for the Mejuri customer experience cannot.
We do not have a traditional retail environment. The schedule is fixed for the most part to encourage those who are excited and willing to make Mejuri their career. This being our first permanent Showroom, we’re looking for people who are not afraid of hard work and who bring an amazing energy to the team. Picking up on feedback, trends in customer behaviour and regularly reporting this to the Customer Experience team is a large part of the role.
ROLES & RESPONSIBILITIES